Where professionals differ in their opinions, and matters cannot be resolved internally, the Boards encourage the use of the issue resolution policy.
Where professionals differ in their opinions, and matters cannot be resolved internally, the Boards encourage the use of the issue resolution policy.
If you need to make a complaint, please contact the independent chair of the Board in the first instance.
If you wish to make a complaint against one of our partner organisations, please refer to their individual complaints policy. If a complaint cannot be resolved, you are open to escalate this to our independent chair of the Board as above.
Per GDPR, we request members of the Board, Executive and sub-groups dispose of all papers and reports after the meeting has taken place.
We will keep documents in the following situations:
Retention of all information relating to both the Children and Adult Safeguarding Boards are as follows:
Please note - final SCR reports are transferred to the relevant case file and are held in accordance with North Somerset Council’s retention schedule (currently in development).
All Board members are covered by their organisation’s indemnity insurance. Lay members are exempt from coverage.
Please note that whilst we value the opinions and professional judgements of our lay members, they are exempt from taking any decisions arising from the Boards and its sub-groups.