Get help or report abuse

If you or someone else is in immediate danger, dial 999.

Ask for the police.

If it is urgent but you’re not sure about contacting the police, please contact Care Connect.

Care Connect is North Somerset’s single point of access. Your contact will be recorded by Care Connect, reviewed by the Front Door, and you will receive a response within 48 hours.

Care Connect

Monday to Friday 8am to 6pm (out of hours contact will be redirected to the out of hours team).

If you are outside of the 8.45am - 5pm, call the emergency duty team.

Emergency duty team

Report a concern or allegation

You can find out how to report a concern or allegation to your Local Authority Designated Officer (LADO) on our Managing allegations webpage.

For more advice or if you're not sure what to do, see our Concerned about a child webpage