Get help or report abuse

If you or someone else is in immediate danger, dial 999.

Ask for the police.

Care Connect

Care Connect is North Somerset’s single point of access. Your contact will be recorded by Care Connect, reviewed by the Front Door, and you will receive a response within 48 hours.

Care Connect

Monday to Friday 8am to 6pm

Emergency duty team

If you need help outside of 8am to 6pm, contact the emergency duty team. 

The emergency duty team is an emergency social work service which works nights, weekends, and bank holidays to help with personal, family, or accommodation problems. 

Out of hours emergency duty team

Concerned about a professional who works with children

You can find out how to report a concern or allegation to your Local Authority Designated Officer (LADO) on our Reporting concerns about adults webpage.